What is the 7 Brew Customer Portal?
The 7 Brew Customer Portal is a centralized online platform designed to give customers a seamless way to manage their rewards, track their visit history, and access personalized offers—all without the need to download an app.
Key Features:
- Account Management: Easily create and update your 7 Brew profile.
- Rewards Tracking: Keep tabs on your points, redeemable rewards, and visit history.
- Exclusive Perks: Access members-only deals and discounts.
- No App Required: The portal is web-based and accessible using a mobile number and secure PIN.
The portal helps enhance the customer experience by allowing quick access to loyalty rewards and special offers.
How to Easily Access the 7 Brew Customer Portal
Steps to Access:
- Visit the Portal: Open your browser and go to 7brew.touchpoint.io.
- Enter Your Mobile Number: Use the phone number associated with your 7 Brew account.
- Verify Your Account: Enter the PIN sent to your phone for secure access.
- Start Exploring: Manage your profile, check your points, and view exclusive promotions.
Login Convenience:
- Use the “Remember Me” option for quicker access.
- Receive SMS or email notifications to stay updated on new rewards and special offers.
Benefits of Joining the 7 Brew Rewards Program
Joining the 7 Brew Rewards Program provides access to exciting perks that make every visit more rewarding.
Key Benefits:
- Free Drinks: Enjoy a free coffee after every 10 visits.
- Double Points Tuesdays: Earn points twice as fast on purchases made every Tuesday.
- Personalized Service: Baristas can check your order history and suggest personalized drink options.
- Exclusive Offers: Get birthday rewards, special holiday deals, and early access to seasonal menu items.
The program is designed to enhance your experience and make each visit memorable.
Account Management Features
Manage Your Personal Information:
- Update your contact information and communication preferences.
- Choose to receive email or SMS updates about promotions.
Linked Purchases and Order History:
- Review recent transactions and saved drink orders.
- Create a list of favorite drinks for quick reordering.
Tracking and Using Your Rewards
In-Store Rewards:
- Provide your phone number to the barista at the counter or drive-thru.
- The staff will check and apply your available rewards to your order.
Online Rewards:
- Log into the customer portal to track points and redeem rewards.
- Enjoy a card-free experience where everything is linked to your phone number.
Exclusive Deals and Seasonal Promotions
Seasonal Launches:
- Get early access to new drink releases, such as the Pumpkin Blondie and Winter White Mocha.
- Receive special discounts on limited-time menu items.
Event-Based Rewards:
- Earn double points during events like “7 Days of 7 Brew.”
- Participate in customer appreciation days for free drinks and exclusive merchandise.
Payment and Security Features
Accepted Payment Methods:
- Add debit or credit cards to your account for faster checkouts.
- Link your mobile wallet (Apple Pay or Google Pay) for convenience.
Security Measures:
- Two-factor authentication to protect your account.
- Routine security updates to ensure safe transactions.
Customer Support and Assistance
Contact Options:
- Phone: (479) 358-9274
- Email: [email protected]
- Live Chat: Available during regular business hours for immediate assistance.
Feedback and Suggestions:
- Submit feedback directly through the portal to report issues or suggest improvements.
- Participate in surveys to receive additional points or perks.
Stay Connected with 7 Brew
Stay informed about rewards, promotions, and announcements by following 7 Brew’s social media channels:
- Instagram: Behind-the-scenes content and announcements.
- Facebook: Customer stories, event updates, and promotions.
- Twitter: Real-time updates on giveaways and new releases.
You can also subscribe to the 7 Brew email newsletter to receive exclusive offers and loyalty program updates.
Ordering Tips for the Best Experience
- Avoid Busy Hours: Visit during mid-morning or mid-afternoon for shorter wait times.
- Use Pre-Order Options: Place your order through the portal to skip the line and reduce wait time.
- Double Points Days: Plan your purchases on Tuesdays to maximize your rewards.
FAQs About the 7 Brew Customer Portal
Is the 7 Brew Customer Portal free to use?
- Yes, there is no charge for signing up or using the portal.
Can I earn rewards points for online orders?
- Yes, points are added automatically for purchases made through the portal.
How do I redeem rewards in-store?
- Provide your registered phone number to the barista, and they will apply your rewards.
What if I forget my PIN?
- Use the “Forgot PIN” option on the login page to receive a reset link via text.
Is there an app required for the portal?
- No, the portal is accessible via any web browser on your phone, tablet, or computer.